Responsible Gaming

Scr game Responsible Gaming – Safe Playing Guide

A great entertainment experience starts with self-awareness. scr game provides a range of control tools and support resources to keep your gaming experience enjoyable, safe, and firmly in your hands.

Deposit Limit Self-Exclusion Play Time Limit Loss Limit 24/7 Support

Scr game Responsible Gaming Features

Deposit Limit

Set daily, weekly, or monthly deposit limits directly from your account portal. These limits take effect immediately and can only be decreased — increasing a limit requires a 7-day cooling-off period.

Loss Limit

Set the maximum amount you are willing to lose per day, week, or month. Once the limit is reached, the system will block any new bets until the limit period resets.

Play Time Limit

Set a maximum playing time per session. When the time limit is reached, the platform will remind you and automatically log you out of the gaming session.

Self-Break

Need a short break? Activate self-break mode for anywhere from 24 hours up to 6 weeks. During the break period, your account remains active but you will not be able to place any new bets or make deposits.

Self-Exclusion

For more serious control, choose self-exclusion for 3 months, 6 months, 1 year, or permanently. The account will be fully closed and cannot be reopened until the period ends.

Real-Time Reminders

Scr game sends real-time notifications when you are approaching a limit you have set — giving you time to make a more informed decision before the limit is fully reached.

What Is Responsible Gaming?

Responsible gaming means approaching wagering as a form of entertainment — not as a way to solve financial problems or as a source of income. It involves understanding the risks, setting realistic limits, and recognizing when entertainment starts to negatively affect your daily life.

At scr game, we believe the vast majority of our players know how to enjoy our platform in a healthy way. However, we also recognize that a small number of individuals may struggle to control their gaming habits — and for them, we are ready with the tools, resources, and support they need.

Our commitment to responsible gaming goes beyond simply meeting legal requirements. It is part of scr game's core values — the belief that a great entertainment platform must also be one that genuinely cares about the health and well-being of its users.

Always Remember
Betting is for entertainment, not a financial solution. Only wager money you can afford to lose entirely without affecting your daily living obligations.

Steps to Use the Self-Control Tools

1
Log In to Your scr game Account Use the Login button in the top menu and enter your account details.
2
Go to Account Settings Click the profile icon in the top right corner, then select "Settings" or "Account Security".
3
Select "Responsible Gaming" This section contains all available self-control tools in one easily accessible place.
4
Set Limits or Activate Exclusion Choose the type of control you need, enter the value or duration, and confirm the settings.
5
Get Verification The system will send a confirmation email. All limits take effect immediately upon confirmation.

Signs of Problem Gambling

Recognizing the early signs is the most important first step. Review the following list honestly — there are no right or wrong answers, only self-awareness.

Early Warning Signs (Be Alert)

Playing longer than planned You frequently play longer or spend more than you originally intended.
Chasing losses You keep playing to "win back" money you have lost, even as the losses continue to grow.
Feeling anxious when not playing You feel restless, irritable, or uncomfortable when you are unable to access the platform for a period of time.
Hiding gambling habits You are not honest with family or friends about how often or how much you play.

Serious Signs (Seek Help)

Serious financial difficulties You borrow money, sell assets, or are unable to pay bills due to gambling expenses.
Strained relationships Family, friends, or colleagues have expressed concern about your gaming habits, or relationships have started to become strained.
Declining work performance You show up to work unfocused, skip work, or risk losing your job because of your gaming habits.
Unable to stop even when wanting to You have repeatedly tried to stop or cut back on gaming but have not succeeded.
If You Recognize Yourself in This List
You are not alone and there is nothing to be ashamed of. Many people face the same challenges. The bravest first step is to acknowledge it and seek help. Contact the scr game support team or use our self-exclusion tool today.

Self-Assessment Questionnaire

Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to contact our support team or activate a self-control tool.

1
Have you ever played longer than you planned, then felt guilty or regretful afterward?
2
Have you ever hidden the amount of money or time you spend gaming from someone you care about?
3
Do you play to escape from problems, stress, loneliness, or other negative feelings?
4
Have you ever borrowed money or sold something to fund your gaming?
5
Do you feel the need to bet with increasingly larger amounts to get the same level of excitement?
6
Have you ever tried to stop playing but found it very difficult to do so?
7
Is your gaming habit affecting your sleep, eating, work, or daily responsibilities?

Your Self-Control Portal

Betting Limit

Control the maximum bet amount per round or session

Self-Break

A temporary break ranging from 24 hours to 6 weeks based on your needs

Deposit Limit

Set your daily, weekly, and monthly deposit limits

Time Reminder

Notifications when time or deposit limits are close to being reached

Activity History

View your complete gaming record and spending history

Self-Exclusion

Temporary or permanent account closure based on your preference

Why Does scr game Care?

Some may wonder — why should an entertainment platform bother with responsible gaming? The answer is simple: because we believe good business and ethical practices go hand in hand, not against each other.

Scr game is built on the trust of the Malaysian player community. That trust cannot be maintained simply by offering exciting games and generous bonuses — it also requires us to be honest about the risks involved and to provide real support when it is needed.

We know that the vast majority of scr game members are casual players who enjoy our platform as a way to unwind and have fun after a long day. They play within limits they set for themselves, enjoy small wins, and do not let losses affect their lives. For these players, our platform is exactly what it was designed to be — an entertainment platform.

We also recognize that a small number of players may face real challenges — whether from financial pressure, personal difficulties, or other circumstances that make them more vulnerable to unhealthy gambling habits. For those individuals, scr game is here — not to judge, but to help.

Core Principles of Healthy Play

Scr game encourages all members to follow these principles while using the platform:

  • Set a playing budget before you start, and stick to it without exception
  • Treat the money you deposit as an entertainment cost, not an investment
  • Avoid playing when you are in a poor emotional state, feeling depressed, or under the influence of alcohol
  • Take regular breaks — physically and mentally — even when you are on a winning streak
  • Do not try to "win back" lost money by betting more
  • Ensure your gaming activity does not interfere with family responsibilities, work, or your health
  • Play because you want to have fun, not because you feel you have to

Support for Family & Friends

Are you concerned about someone close to you? If you notice signs of problem gambling in a family member or friend, here are some steps you can take:

  • Speak openly and without judgment about what you have observed
  • Avoid giving money that may be used for betting
  • Encourage them to seek professional help
  • Contact the scr game support team to discuss the options available
scr game Support
Our trained support team is available to help you or a loved one via 24/7 live chat. All discussions are completely confidential.

Responsible Gaming FAQ

Log in to your scr game account, go to Account Settings, and select the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Enter your desired amount and confirm — the limit takes effect immediately. Note that reducing a limit is instant, but increasing a limit requires a 7-day cooling-off period.

A self-break is a temporary pause from the platform, typically between 24 hours and 6 weeks. During this period your account still exists but you cannot log in or make any transactions. Self-exclusion is a more serious step — it closes your account for a longer period (3 months, 6 months, 1 year, or permanently). After self-exclusion, you cannot re-register until the specified period ends, and scr game will reject any registration attempts from you.

Yes. After activating self-exclusion, you can still contact the scr game support team to process a withdrawal of any remaining balance in your account. We will process the withdrawal once the required KYC compliance is verified. Your balance is safe and will not be forfeited during the exclusion period.

No. All information about your gaming habits is completely confidential and fully protected under the scr game Privacy Policy. We do not share this data with third parties for marketing or any other purpose unless required by law. Your discussions with our support team regarding responsible gaming are also entirely confidential.

The scr game system will identify registration attempts from individuals currently under a self-exclusion period through the identity verification (KYC) process. New accounts registered during this period will be closed immediately, and any deposits will be refunded. We take self-exclusion commitments seriously because it is an important protection tool.

Join scr game — The Platform That Cares About You

Register and enjoy a gaming experience in a safe, fair, and responsible environment. All self-control tools are available free of charge to all scr game members.

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